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Services

SUPPORT 4 EXPORT promotes the implementation of specific missions adapted to the different needs (development phases) of its customers.

Whether it is starting from a blank page or relying on the presence of a few existing customers, SUPPORT 4 EXPORT offers services that are fully in line with each situation.

MARKET ANALYSIS

SUPPORT 4 EXPORT is not satisfied with a «digital» analysis performed behind a PC.
The mission is carried out in the field. With distributors, resellers, users …

2 Phases of analysis

  • Outside the customer’s home
    We take care to study the profile of each player in the market. We define its characteristics and position its products in relation to those of our customers.
    We study the impact of each brand on the market and define a ranking of competitors in place.
  • At the customer
    We go to the dealers and open freely the discussion on the products or the brand that interests us.
    We quickly obtain a consistent image of the brand and its assets.

BUSINESS APPROACH

SUPPORT 4 EXPORT reaches out to prospects to present the brand or brands it represents.
With over 25 years of sales experience, we know how to approach appointments and create a relationship of trust with a reseller.
We make the first appointments over a chosen period, we open the accounts and take the first orders.

DISTRIBUTOR IDENTIFICATION

SUPPORT 4 EXPORT identifies distributors whose profile corresponds to each brand.
With a comprehensive approach carried out in several times (Market Analysis/ Commercial Approach), our approach to distributors is reliable and reassuring.

The candidates we approach are reassured by our profile and the quality of our approach.
We ask clear questions and are able to quickly identify an appropriate candidate.
Once the applications have been validated, we discuss with our clients and comment on each application.

BUSINESS DEVELOPMENT

SUPPORT 4 EXPORT offers start-up assistance in specific sectors when a brand does not yet have a distributor.

By supporting the start of marketing, SUPPORT 4 EXPORT promotes implementation through its specific approach and reassuring speech to resellers.

SALES SUPPORT

SUPPORT 4 EXPORT offers commercial support at trade fairs or needs assistance during specific events or operations (customer visit/ representation at communication events/ customer commercial operation, etc.).

STORAGE

SUPPORT 4 EXPORT offers a temporary storage solution during the launch phase of the brand on the territory.

Located in MIAMI, Florida, SUPPORT 4 EXPORT offers essential services:

  • Receipt of deliveries
  • Verification of deliveries
  • Order preparation
  • Order shipments
  • Conduct a regular inventory
  • Sending samples

It is possible to start with a very small area and evolve over time and growth.

The customer can withdraw easily when it becomes important for him to domicil his products in a more suitable environment.

We also offer to find storage for our customers.

CUSTOMER SERVICE

SUPPORT 4 EXPORT offers its services to support the brand in the management of a customer service to solve all kinds of problems:

  • Concern for quality
  • Delivery errors
  • Claims Management
  • ….

IMAGE MANAGEMENT / DEVELOPMENT

SUPPORT 4 EXPORT offers local «Digital» support. We implement all types.

  • DEVELOPMENT SUPPORT
  • SUPPORT FOR INNOVATION